11 March 2018

Tips for using the new booking system

Now that many members have used the new system, we can see that there some things that catch a few people out:

  1. Make sure that you are up-to-date with subs and any other payments a few days before opening of bookings to allow time for the booking system to be updated.
  2. Scroll to make sure all the dates that you want are visible on the screen before starting to select beds/dates.
  3. Before selecting a bed, check which other beds in the room are already booked. Especially important if you are planning to add guests later.
  4. At Step 2, you are asked to enter Guest's names. In this context, guests includes members and AAC members. 
  5. As you type in the surname, the system will look for matches in its database and suggest these to you in a "drop-down". To get Member or AAC rates, you must select one of the suggested names. Otherwise the name won't be recognised and you will only be offered Guest rates.
  6. For winter, the system will enforce the AAC rules for weekend bookings and any other  bookings that are not 5 or 7 days beginning on a Sunday (other than opening  weekend and race weekend). If you try to make such a booking, you will be asked if you would like to be waitlisted. In that case, the beds will not be held, but your interest will be noted and at the appropriate time (eg 19 days prior for members) the booking officer will see if your booking can be approved. This automates the informal practice where members have given the booking officer early notice that there were weekends that they would like if possible.
  7. If you wish to book for more than 14 consecutive days (requires committee approval in peak), break up your booking so that no booking exceeds 14 days
  8. If all else fails, read the instructions 😉
Do you have any tips to pass on to other members? Share them in the comments below.

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